This program is available to organisations
throughout Australian and New Zealand. It is designed as a cost
effective management program for small to medium sized businesses
who want to give their Managers a foundation to build and develop
essential management skills.
The EMS Development Project is
divided into five (5) parts.
The program content is tailored for
an organisations particular needs and can include the following;
INTRODUCTION
Now more than ever an organization's survival depends on its ability
to cope with external and internal changes. To cope with these dynamic
social, technological and political changes, Managers are compelled
to acquire new knowledge, skills, attitudes and perspectives on
a continual basis.
The Essential Management Skills (EMS)
program has been developed to address the specific requirements
of organisations in equipping Managers with the skills required
to achieve personal and organizational goals.
The EMS program incorporates the
development of the eight (8) essential skills of highly effective
Managers (Karpin, 1995, Carlopio, 1997; Robbins et al 1998; Dessler
et al 1999). These are;
COMMUNICATION
Proficiency in interpersonal communication is critical to managerial
success. Without communication skills a Manager cannot articulate
vision, instruct, direct and motivate staff to achieve goals. The
Communication workshop is the core of this program and covers;
The principles and process of supportive communication
Advanced listening skills
DECISION MAKING
All successful organizations are continually seeking ways to improve
the quality of their products and services, the quality of employee
relations, the quality of management and the quality of skill development.
Decision-making enables an organization to achieve its objectives
and is a key skill for effective Managers. The Decision-Making workshop
incorporates the following content;
The principles and process for effective Decision Making
Creative Problem Solving
Bounds of Rationality and Common Biases
MOTIVATION
Motivation is the essence of organizational success. It is a complex
combination of individual personality, management skills, organizational
goals and the work environment. It is an influence, which provides
purpose and drive. The motivation workshop incorporates;
Fostering a Motivating Work environment
Goals and values
Performance review model
TEAM BUILDING
Teams can be powerful tools for producing organizational success
under certain circumstances. The effective development of teams
and their use within organizations can drastically improve organizational
and individual success. Concepts included in the Team Building workshops
are;
Stages of Team Development
Team Leader strategies for performance
LEADERSHIP &
MANAGING CHANGE
The increasing interest in leadership is due to several 'change
factors'. They include competition, technology, demands for improved
customer service and legislation. During times of change there is
uncertainty, confusion and risk. In our current climate of constant
change, Leadership skills are an essential Managerial requirement.
The Leadership workshop encompasses;
The principles of Leadership
Developing Leadership skills
Managing Change
Steps in collective behavioral change
The program is delivered in 5 x
3 hour sessions and focuses on skill development by incorporating
role-plays and case studies. The workshops are interactive and where
possible assess actual cases and organizational concerns.
AUTHOR & FACILITATOR
As
Head of Development and Senior Consultant, Margaret Thonemann is
responsible for program research and development and; specializes
in Management skill development. Margaret's Management development
focus commenced in 1991 and since commencement she has consulted
to a broad range of organizations in industries as diverse as financial
services, transport, welfare & community groups and government sectors.
Margaret's managerial experience and consultancy expertise facilitate
a keen understanding of the managerial role and the skills required
for success. As a complement to the latter, Margaret is currently
researching managerial strategies implemented for success as part
of her Ph.D. studies.
TERMS & COSTS
Available on application.
